Delayed in Europe? Claim up to €600.
For flights that left an EU airport, or landed in one on a European airline. Send us your booking and we file the claim with the airline and chase it until it's paid or refused.
How it works
- You send the bookingBooking reference, flight number, date and what happened. A boarding pass photo helps.
- We file and follow upWe check the flight qualifies, file with the airline, answer its questions and escalate to the country's enforcement body if it stalls.
- You get paidThe airline pays you directly. We invoice our 25% only after the money arrives.
Price
| Claim filed and followed up until the airline pays or refuses | 25% of the payout |
| Claim refused or abandoned | $0 |
One fee, only on success. No sign-up cost, no subscription.
Questions
Does my flight qualify?
EU rules cover flights that departed an EU airport (any airline), or arrived in the EU on an EU airline, that arrived 3+ hours late, were cancelled with under 14 days' notice, or overbooked. Bad weather and air-traffic-control strikes usually don't count.
My flight was inside the US.
US law doesn't pay compensation for delays, so we can't claim it. If the flight was cancelled, you're owed a refund from the airline directly.
How much could I get?
€250 for flights up to 1,500 km, €400 up to 3,500 km, €600 beyond that, per passenger.
Do you go to court?
No. We file with the airline and the national enforcement body. If the airline refuses and you want to sue, we'll tell you so and charge nothing.
Do airlines accept claims from you?
Most do with your signed authorization. A few (Ryanair, for one) only deal with passengers directly; for those we prepare the claim and every follow-up, and you send them from your own email.
What happens to my information?
It's used to file this claim and for nothing else.